Shipping policy
Orders for Valentines have just sent out on the First of February to the Second, please be on the lookout for email updates regarding shipping times email us at info@heypopi.co Due to the Increase in demand some orders may arrive Post Valentines Day and we are so terribly sorry if your order has been affected, we are doing our best with our carrier to ensure all orders get on time for your special loved one, We are offering a Free Card to anyones order who was affected email us if that is you and we will keep a log and make sure you are compensated with a free card for a loved one on a future date. Thank you so much for all of the recent support with POPI and we hope to make your special days even more memorable.
Yes we ship worldwide! We offer all customers Domestic and International Shipping with tracking. We want your experience to be simple and efficient - just the way we like it.
Orders for Valentines have just sent out on the First of February to the Second, please be on the lookout for email updates regarding shipping times email us at info@heypopi.co if you are having issues with your order we can always work with you!
What are your shipping and processing times?
Standard Shipping Times
USA and Canada: 9-14 days
Oceania: 4 - 10 days
Europe: 4 - 14 days
Latin America: 10 - 25 days
Other countries: 14 - 30 days
Processing Times
Orders can sometimes take 1-2 days to process after placing the order before shipping out. We do not ship on weekends.
Where can I find my tracking number?
When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number. If you haven't received one or if the tracking number doesn't work, no worries. Contact us and we'll solve it! If you need more detailed information, please shoot us an email and we'll help you out!
Unexpected Delays
In some instances the delivery may take longer than the standard shipping times stated above. Most of these delays are caused by international customs processing that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.